Hi, I am Ljupco Sulev

Senior Product Designer

Bringing Value, Earning Trust, Delivering Results. | Ex-Amazon


About me

I am a product design leader with 10+ years delivering user-centred, high-impact solutions for global brands. Recognised for earning trust, ownership, and mentorship — Role Model at Amazon, Best Mentor at SoftServe.Experienced in leading cross-functional teams across leaders including Amazon (AWS CloudWatch), Berkshire Hathaway, and CTCA. Focused on creating real impact, and leveraging AI as a strategic companion — not a buzzword.Outside of work, I’m a sports enthusiast who follows F1, NFL, and enjoys tennis, skiing, and many other sports.


What I bring

Ownership & Impact

I lead and own complex high-impact products from discovery to delivery, translating insights into measurable business growth and millions in ARR.

Strategic Alignment

I link user experience to business goals so design decisions drive measurable value. I elevate design to a strategic partner.

Outcomes Over Outputs

I prioritise impact-first mindset — metrics, researches, experiments and product signals guide me to solve the problems that matter most.

Trusted Leadership

I create safe, accountable teams where clarity and integrity are the norm. Earning Trust is fundamental to how I lead, collaborate, and scale impact.


Selected highlights

Awards and Certification

- Best Mentor Award SoftServe ‘19
- Test Pilot Award SoftServe ‘19
- Design Thinking Workshop Certificate, Global Service Jam Sofia ‘19
- AWS HIPAA Compliance Certificate ‘25

Public speaking

- Voice of the Customer, AWS, Dublin ‘23
- SoftServe Design Week, Sofia ‘22
- Extended Reality, XR session, Sofia ‘21
- WIAD at New Bulgarian University, Sofia ‘20
- Austin Design week, Texas USA ‘19
- IxDA, UX Research, Sofia ‘19
- UXellent, Extended Reality, Sofia ‘19
- WIAD at New Bulgarian University, Sofia ‘19


My work experience

Senior product
designer

Amazon Web Services
Dublin, Ireland
2022 - 2025 (3 yrs 4 mos)

Senior experience
designer

SoftServe
Sofia, Bulgaria
2018 - 2022 (4 yrs)

Mid product
designer

Software Group
Sofia, Bulgaria
2017 - 2018 (1 yr)

Earlier design
experience

Notable mentions: Insynctive Inc, Makinvest Ltd. F-stop Gear.
2014 - 2017 ( 3 yrs 7 mos)

Industries I’ve launched projects in

Healthcare | Cloud & Infrastructure | Fintech / Crypto / Digital Banking | Retail & Logistics | XR & Emerging Tech (AR/VR) | Enterprise SaaS | Physical product design and packaging |


Let’s Build What’s Next

Let me turn your complex product challenge into clear, scalable impact.

Strategy & AI Enablement

Align product vision, metrics, and modern AI workflows to scale impact.Ideal for product leaders scaling complex systems who need clarity, alignment, and modern execution.Typical engagement: 4–12 weeks or ongoing partnership.

Discovery & Research

Validate ideas, uncover insights, and define a focused roadmap.Ideal for teams launching new bets or reducing risk in high-stakes initiatives.Typical engagement: 2–6 week sprint.

Interaction Design

Design scalable systems for complex SaaS, cloud, and enterprise products.Ideal for SaaS, cloud, fintech, and enterprise products that demand scalable, intuitive systems.Typical engagement: 6–16 weeks (depending on scope)

Advisory & Team Growth

Mentorship, design direction, and capability uplift embedded within engagements.Ideal for growing teams that want stronger design leadership and sharper product thinking.Typical engagement: Ongoing / fractional


© Ljupco Sulev | www.lsulev.com | All rights reserved.